My biggest problems with the wiki project to date have arisen because students don’t read what’s on their screen or pay attention to system prompts. They are used to web-pages that either do nothing or have been designed to just take them along for the ride. When they want something to happen they start clicking buttons–seemingly at random and without waiting even a moment to see what their click did–expecting apparently that if they click enough or in the right place the site will eventually do what they want. But it doesn’t and the carelessness wrecks havoc!
In the worst cases, they erase other students’ work or lose their own. (And they don’t save work in intermediate steps. I don’t understand. Who doesn’t save work?!?) They also don’t pay attention to where they are on the site or adjust to context, and so for example, they lose formatting by cutting and pasting from a display screen to an edit screen. (There’s no markup on the display and the bold, bulleting, etc. they see there disappears in the plain text editor. They respond by clicking randomly and by the time help arrives they’ve erased their tracks badly enough that they have to start the mark-up all over again.)
Teaching attention and carefulness is hard because they are about habits not knowledge.